Shipping Policy

Watch Haus Shipping Policy

Global Luxury Delivered with Care

At Watch Haus, we take pride in offering a refined and effortless shopping experience—because acquiring a luxury timepiece should feel as exceptional as wearing one. Our shipping policy has been crafted with clarity and customer confidence in mind, so you can place your order knowing exactly what to expect.

Free Worldwide Shipping – Always

No matter where you are in the world, shipping is completely free. There are no minimum order values or hidden fees—just seamless, complimentary delivery on every purchase.

  • Standard Delivery Window: Most orders arrive within 10 to 20 business days.

  • Extended Regions: For certain destinations, especially those with slower customs clearance or remote accessibility, delivery may take up to 30 business days.

All orders are carefully packaged and handled to preserve the integrity of your luxury watch throughout its journey.

 Customs & Duties – No Surprises at Checkout

At Watch Haus, we believe transparency is luxury. That’s why we handle the entire customs clearance process for international shipments. The price you see at checkout is the final price you pay.

  • No hidden charges: All taxes, duties, and import fees are included in your order total.

  • Shop confidently: You won’t be surprised by additional charges when your package arrives.

Important Exception:
For select countries with stricter customs regulations—such as Brazil, Sri Lanka, Pakistan, and India—local authorities may still apply import duties or additional fees at their discretion. In such cases, any unforeseen customs charges will be the responsibility of the recipient.

Order Cancellations & Processing

Due to our swift fulfillment process, orders cannot be canceled or modified once they are confirmed and sent to our warehouse.

  • All sales are final after processing begins.

  • Please double-check your order information before completing your purchase.

This policy allows us to maintain prompt delivery schedules and exceptional service quality.

Delivery Estimates & Unforeseen Delays

Our fulfillment team works diligently to ensure timely dispatch of every order. However, please note that:

  • Delivery times are estimates, not guarantees.

  • Delays can occur due to customs processing, weather disruptions, carrier issues, or other unexpected logistical challenges.

  • Watch Haus is not liable for any financial losses or inconvenience caused by shipment delays.

We recommend ordering well in advance if you’re purchasing for a special occasion or event.

Tracking Your Order

You’ll receive a tracking number by email within 5–8 business days after placing your order. This tracking number will allow you to follow your shipment's progress online, from our warehouse to your doorstep.

We partner with some of the world’s most reliable courier services, including:

  • DHL

  • FedEx

  • USPS

  • UPS

  • Canada Post

  • ...and other regional logistics experts

Need Help? We’re Here for You.

If you have any questions or concerns about your shipment, our customer support team is always happy to assist.

Email us anytime at: support@watch-haus.com
Or visit our Contact Page

Thank you for choosing Watch Haus—where timeless design meets seamless service. We look forward to delivering your next statement piece, safely and on time.