Contact Us

We're Here to Help — Contact Watch Haus

At Watch Haus, your satisfaction is our highest priority. Whether you're browsing for your first luxury watch or you're a seasoned collector seeking expert support, our team is here to assist you every step of the way.

Have a question about one of our timepieces? Need help with your recent order? Curious about our shipping, warranty, or return policies? Whatever the case, we’re always happy to hear from you and ready to provide the answers you need with professionalism and care.

How to Get in Touch

Business Address

Watch Haus
123 Edward Street, Suite 205
Toronto, ON M5G 1E2
Canada

Email Support

For all customer service inquiries, please email us at:
support@watch-haus.com

We typically respond to emails within 24 business hours.

Our Business Hours

Monday to Friday: 9:00 AM – 6:00 PM (Eastern Standard Time)
We are closed on weekends and public holidays, but you can always send us a message, and we'll get back to you as soon as we return.

Need a Quick Response? Use Our Contact Form

You can also reach out through the contact form below. Just enter your name, email address, and message, and one of our team members will follow up—usually within one business day.

Why Reach Out to Us?

Our support team can help with:

  • Product details and specifications

  • Order tracking and delivery updates

  • Return, exchange, and warranty inquiries

  • Gift guidance and purchase recommendations

  • General questions about Watch Haus and our brand

At Watch Haus, we don’t just sell watches—we build lasting relationships with our customers around the world. Thank you for choosing us to be a part of your luxury journey.

We look forward to assisting you soon.
— The Watch Haus Team